Support for Date Picker Power BI Visual

Last Updated: August 7, 2026

1. Customer Support Overview

We provide technical assistance and guidance for the Date Picker Power BI Visual to ensure smooth integration and usage within your Microsoft Power BI reports.

  • Support Channel: support@data4business.nl

  • Website: https://data4business.nl/

  • Business Hours: Monday through Friday, 09:00 – 17:00 (CET / CEST)

  • Response Time: We aim to respond to all support requests within 24 to 48 business hours.

2. Frequently Asked Questions & Troubleshooting

How do I install the custom visual?

  1. Open Power BI Desktop.

  2. In the Visualizations pane, click the three dots (...) and select Import a visual from a file (or Get more visuals from AppSource).

  3. Select the .pbiviz file for the Date Picker visual and click Open.

Why is the date picker not filtering my report?

  • Ensure that the date field added to the visual is connected via an active relationship to the other tables in your Power BI data model.

  • Verify that the date column is formatted as a Date or Date/Time data type.

Does this visual support custom date formatting?

Yes, the visual respects standard Power BI formatting options set in the visual properties pane (e.g., YYYY-MM-DD, DD/MM/YYYY).

3. Submitting a Support Ticket

When requesting technical support, please include the following information to help us resolve your issue quickly:

  1. Power BI Version: Specify whether you are using Power BI Desktop, Power BI Service, or Power BI Report Server (along with the build version).

  2. Visual Version: The exact version number of the Date Picker visual.

  3. Issue Summary: A clear description of the issue or unexpected behavior.

  4. Steps to Reproduce: Sequential steps to recreate the issue.

  5. Screenshots or Video: Screenshots of the visual config panel or error messages (ensure no sensitive company data is visible).

4. Feature Requests & Feedback

We actively update the Date Picker visual based on user feedback. If you have ideas for new features, date range shortcuts, or visual customization options, please submit them directly to our support email with the subject line